Supply of Services

The Council shall supply the Services to the Customer.



For the purposes of carrying out the Services the Council shall provide the Customer with the relevant size and number of Trade Waste Bins. The Trade Waste Bins shall remain in the ownership of the Council during the Contract.

The Council reserves the right to amend the Prescribed Collection Dates.

The provision of the Services may be varied by the Council during Bank Holidays, other holidays, during emergency or to meet other operational requirements including inclement weather or in other circumstances outside the control of the Council. The Council do not undertake to provide an alternative collection. Where possible the Council will endeavour to notify the Customer in advance. Any such variation will be without liability to the Council, however the Council will endeavour to make arrangements for any uncollected Trade Waste to be collected. The Customer agrees to assist the Council in attempts to make alternative arrangements for the collection of the Trade Waste. The Customer acknowledges that circumstances may dictate that an alternative method of storage and/or disposal of the Trade Waste may need to be undertaken by the Customer in the interim at their own risk and cost.

The Council reserves the right to make operational changes as it deems necessary to ensure that the Services are provided to all customers in an efficient and cost-effective manner. The Customer will be notified of such operational changes, if not in advance, as soon as possible.

The Council and the Customer shall comply with all legislation and officially recognised guidance and codes of practice relating to the Services including the Environmental Protection Act 1990 and the Control of Pollution Act 1974.

The Council shall not be liable for any loss or damage howsoever arising for failure to collect the waste from the Customer because of any event beyond the Council's control including access issues, adverse weather conditions, accidents, or obstruction of any public road or highway.

The Customer hereby gives the Council the irrevocable right and licence to enter the Customers premises at any time with or without vehicles and with or without notice for the purposes of assessing the location and/or carrying out the Services.

The Customer does not have any authority to deposit any waste on the public highway in advance of collection. The Services shall not apply to the collection of Trade Waste placed on the public highway.