Data Protection
Data Processing
To process the Customer's Order, the Council as the Data Controller require the Customer to provide the Council with personal data. Personal data shall have the meaning set out in the General Data Protection Regulation, specifically any information relating to a Data Subject who can be identified directly or indirectly, in particular by reference to an identifier such as name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
For the purpose of the Services, the personal data the Council processes includes:
- Name;
- Address;
- Email address;
- Contact telephone number;
- Any other personal data provided to the Council for the purpose of providing the Services.
Data Sharing
The Council will process the Customer's personal data for the performance of this Contract, to provide the Customer with the Services. Data will be shared with the Council's contractor FCC Environmental Limited who deliver this service on the Council's behalf. FCC Environmental Limited act as a Data Processor and are required to retain data as set out in this Contract. At the end of the Contract, data will be deleted by the processor or returned to the Council.
The Council which consists of South Hams District Council and West Devon Borough Council operate a shared service and therefore personal data is shared between the two only where required to deliver the Service.
The Council may also use the personal information provided under this contract for the purpose of performing its statutory enforcement duties. The Council will not disclose any personal information to other third parties unless required to do so by law or to detect crime.
Data Retention & Transferring
The Council will store the Customer's personal data securely in hard copy format, electronically or both. The Customer's data will be retained for a maximum of two years after the Customer's request has been completed. It will be accessible to authorised employees and third-party contractors only for the purpose of handling the Customer's request.
Breach Notification
In the event of a breach, the Council and any third parties, will comply with the requirements of the Data Protection Act 2018 and General Data Protection Regulation.
If the Customer wishes to see the personal data the Council holds, please contact the Council's Data Protection Officer, Drew Powell, South Hams District Council & West Devon Borough Council. Data.Protection@swdevon.gov.uk
Visit our Privacy and Personal Data policy here.