Privacy and Personal Data

South Hams District Council are committed to protecting and respecting your privacy and will inform you of how we process your information.

Privacy Notice - Planning Pre-Application Service

South Hams District Council takes your privacy seriously.

We will process your information for the purposes of a providing you with a service in respect of preliminary advice and information in respect of submitting a planning application.

Purpose of processing

Your information will be used by the Council for the purpose of registering your Pre Application Request and providing you with the relevant service that has been paid for.

Your information could also be used to contact you regarding the application for the following reasons:

  1. To request more information about the site, its surroundings and the proposed scheme
  2. Advising you of timescales
  3. Providing written advice
  4. To arrange meetings

Data Controller

The data controller for your information is:

South Hams District Council
Follaton House
Plymouth Road
Totnes
TQ9 5NE

Data Processor

The data processor for your information is:

South Hams District Council
Follaton House
Plymouth Road
Totnes
TQ9 5NE

Information Security and data sharing

Your information is stored securely and remains confidential within Planning. Once you make an application the information will be made available on the public register (we do not include any financial information, email addresses, or signatures)

Please see Privacy Notice for Planning Applications for more details.

Accuracy of your information

We will process the information given at the time of your request in writing. If your contact details or information changes please ensure you contact us on 01803 861234 and ask to speak to Planning.

Retention

All pre application information is held as sensitive on a secure system and will not be deleted. They are held as information under the Town and Country Planning Act (1990)

Transferring data outside the EU

Your information will not be transferred outside the EU by the Council.

Individual Rights

You have certain rights under the Data protection Act and the EU General Data protection Regulations (GDPR). These can be found on the ICO website.

If you would like to exercise any of these rights, please email the data protection officer.

Data Protection Officer

The Councils have a duty to appoint a Data Protection Officer. The Council's Data Protection Officer is Drew Powell, South Hams District Council, Follaton House, Plymouth Road, Totnes, Devon TQ9 5NE

If you have any queries about our privacy notices or would like to exercise your data rights or make a complaint, please contact the Data Protection Officer by email, telephoning 01803 861234 or writing to them at Data Protection Officer, South Hams District Council, Follaton House, Plymouth Road, Totnes, Devon TQ9 5NE

If you are not happy with how we have handled your complaint, you have the right to contact the Information Commissioner's Office to raise your concerns about how we have processed your information or how we have responded to your request to exercise any of your rights in relation to your information:

  • Telephone them on 0303 123 1113
  • Visit their website at www.ico.org.uk/concerns
  • Write to them at:
    Information Commissioner's Office
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire
    SK9 5AF