Privacy Notice - Planning Applications

Processing your Information

We are processing your information for the purposes of a planning application. All planning applications received by South Hams District Council (SHDC) are processed in accordance with the Town and County Planning Act 1990.

Purpose of processing

Your information will be used by SHDC for the purpose of registering, validating and determining the planning application submitted. The information will be made available on the public register, and this will include the name and address of the applicant as well as the details of the agent if applicable.

Your personal email address, signatures, contact numbers and any financial information will be redacted from public viewing but we will hold this information on our planning system and it will be available to all planning staff. Any medical information submitted which is not from an official medical professional will be rejected and deleted.

It is unlawful for us to process medical information without a legitimate reason to do so.

Your information could also be used to contact you regarding the application for the following reasons:-

  1. If the application is withdrawn
  2. If the application is revised
  3. When a decision is made
  4. If the application is being heard at a committee
  5. If an appeal is lodged
  6. To provide you with an update on your planning application

The Data Controller

South Hams District Council
Follaton House,
Plymouth Road,

Data Protection Officer

The Council has a duty to appoint a Data Protection Officer. The Council's Data Protection Officer is Drew Powell, South Hams District Council, Follaton House, Plymouth Road, Totnes, Devon TQ9 5NE

If you have any queries about our privacy notices or would like to exercise your data rights or make a complaint, please contact the Data Protection Officer. You can do this by email, telephoning 01803 861234 or writing to them at:

Data Protection Officer,
South Hams District Council
Follaton House,
Plymouth Road,

Information security and data sharing

Your information is stored securely within the planning system; any information that is redacted from public viewing will not be accessible to other services within the Council.

Your application information (excluding personal contact numbers, email address and signatures) will be shared with other statutory consultees such as

  • the Highways Agency,
  • South West Water,
  • Natural England,
  • Building Control,
  • Devon County Council etc.

This is a statutory requirement under the Town and County Planning Act 1990.

Accuracy of information

We will process the information given at the time of the application.

If your information is not accurate then you can call us on 01803 861234


All planning applications are held on a public register and will not be deleted as they will be used for historical searching on properties. This is for decisions, permitted development rights, and for conditions and monitoring purposes.

Transferring Data outside the EU

Your information will not be transferred outside the EU by South Hams District Council.

Individual rights

You have a number of rights under the General Data Protection Regulations. These can be found on the ICO website.

If you would like to exercise any of these rights, please email the data protection officer.


If you are not happy with how we have handled your complaint, you have the right to contact the Information Commissioner's Office to raise your concerns about how we have processed your information or how we have responded to your request to exercise any of your rights in relation to your information:

  • Telephone them on 0303 123 1113
  • Visit their website at
  • Write to them at Information Commissioner's Office:
    Wycliffe House
    Water Lane
    SK9 5AF