Contracts

You can find details of Freedom of Information requests relating to contracts with the Council here.

We're keen to promote the transparency of the contract data we hold. This information can be accessed through the following sources.

Contracts Register

Contracts awarded, details of frameworks and dynamic purchasing systems can be found on our e-procurement contracts register on Supplying the South West.

Contracts Register


Contracts Finder

Contracts Finder website was launched in February 2015 alongside the Public Contracts Regulations 2015. The Regulations require in-scope bodies to publish all advertised UK public sector procurement opportunities and contract awards above certain thresholds on Contracts Finder:

£10,000 for central government bodies and

£25,000 for wider public sector bodies

You can use Contracts Finder to:

  • search for contract opportunities in different sectors
  • find out what’s coming up in the future
  • look up details of previous tenders and contracts

Contracts Finder


Local Government Transparency Code

Information which must be published as set out in the Local Government Transparency Code 2015.

Local Government Transparency Code 2015


Other Contracts

Click on the selections below to view details of our contracts.

Contracts

ICT Support and Maintenance Contracts

Every month the Councils receive a number of Freedom of Information Requests regarding our ICT Support and Maintenance contracts. The list below details all our current contracts, and includes:

  • The supplier name
  • A description of the product or service
  • The start and end date of the contract
  • The cost of the product or service

This list will be updated regularly as contracts change.

For more information, please contact mike.ward@swdevon.gov.uk.

You can also see our ICT FOI Library.

Supplier Description Start date End date Cost (£)
Access Intelligence PR Software 01 Feb 2022 31 Jan 2023 £8,560.00
Adaxes Adaxes Annual Maintenance and Support 21 Apr 2022 19 Apr 2023 £1,215.00
AdeptPower Solutions Ltd Riello Mulit Dialog 30kVA UPS 09 Jan 2022 08 Jan 2023 £770.00
Bramble Hub Ltd Adelante SmartPay Support 01 Feb 2021 31 Jan 2023 £30,690.00
Boxxe ESET Endpoint Protection Standard 20 Jan 2022 20 Jan 2023 £2,497.50
Bottomline Experian payments gateway - annual licence 01 Oct 2021 19 Dec 2022 £5,485.00
Bottomline pT-X Annual Service Charge - 3 year, £10,500 per year 15 Dec 2021 14 Dec 2024 £10,500.00
BPR Ltd Platinum Subscription to Engage Process Modeller 01 Oct 2022 30 Sep 2023 £9,300.00
Cadcorp Cadcorp maintenance - GeognoSIS/WebMap/ Local Knowledge WS/Find IT WS 01 Jan 2022 31 Jan 2023 £13,162.00
CADLine Autodesk AutoCAD Lt Comm Annual Subscription Switched from Maintenance - Year 3 10 Jul 2022 10 Jul 2023 £2,135.00
CADLine AutoCAD including specialized toolsets Commercial Single User 10 Jul 2022 10 Jul 2023 £1,785.00
CADLine Core Design Support 360 10 Jul 2022 10 Jul 2023 £885.00
Civica 12-Month Term Licence and Support & Maintenance extension for Civica Digital360 Enterprise Desktop (already in place) 25 Nov 2022 31 Jan 2024 £76,000.00
Civica Civica Community Map Pro 01 Apr 2022 31 Mar 2023 £2,063.46
Civica Civica Inspire Licence Support & Maintenance 01 Apr 2022 31 Mar 2023 £1,129.88
Civica Cartology DSI Desktop - Concurrent Licensing 01 Apr 2022 31 Mar 2023 £666.69
Civica Modern Gov Annual Support & Maintenance Restricted App 01 Feb 2022 31 Jan 2023 £10,974.16
Civica Elections eXpress Annual Fee 01 Apr 2021 31 Mar 2023 £7,085.17
Civica Maintenance for ALDM 01 Apr 2021 31 Mar 2023 £540.17
Civica Annual Fee for Signature Verification 01 Apr 2021 31 Mar 2023 £3,070.24
Civica Annual Archiving solution 01 Oct 2022 30 Sep 2023 £3,835.01
Civica Civica Financials licence fee for Civica Financials parity solution & kofax intelligence scanning  31 Mar 2021 31 Mar 2024 £54,595.00
Civica Annual Support & Maintenance for Civica Financials parity solution & kofac intelligence scanning 31 Mar 2021 31 Mar 2024 £56,600.00
Concerto Concerto Annual Support and Hosting 22/23 01 Sep 2022 31 Aug 2023 £28,500.00
Corbel Solutions Trustwave Web Marshal, Sophos Anti-Virus, Webfilter - 1 year 29 Nov 2022 28 Nov 2023 £10,179.00
Essential Computing Resource Central 25-room licence 01 Nov 2022 31 Oct 2023 £1,840.75
Goss Goss UK wide postcode lookup service 11 Feb 2022 10 Feb 2023 £900.00
Goss Goss CMS & Forms (GC7) iCM Core Local Gov solution modules annual support 01 Mar 2022 01 Mar 2023 £1,500.00
Goss Content Platform Corporate Edition 01 Nov 2022 31 Oct 2024 £21,000.00
Granicus GovDelivery Subscription 02 Jun 2022 01 Jun 2023 £10,063.62
Ideagen Pentana Risk Performance Software 18 Jun 2022 17 Jun 2023 £9,651.23
Landmark Historical National Grid Mapping Licence 01 Nov 2022 31 Oct 2023 £250.00
Landmark Stand SolutionCare 8 a.m. to 6 p.m. 19 Oct 2022 18 Oct 2023 £11,369.00
Learning Pool Ltd Elearning for 500 users 29 Jul 2022 29 Jul 2023 £11,640.00
Logo Tech Annual Hosting Fee for Treasury Management 10 May 2022 10 May 2023 £2,100.00
MHR iTrent Application Software quarterly charges 27 Nov 2022 26 Feb 2023 £5,542.00
Netcall Netcall Liberty Connect Subscription (15,000 conversations per month) 04 Nov 2022 03 Nov 2023 £7,680.00
Netcall Netcall Liberty Converse Support 19 Oct 2022 18 Oct 2023 £12,871.00
Netcall Liberty Create Low-code development platform 03 Feb 2020 02 Feb 2024 £73,251.00
Northgate now NEC Software Ferret Renovator 01 Aug 2022 31 Jul 2023 £189.00
Northgate now NEC Software S&M Land Charges/Northgate M3 - SH & WD - NPS SearchNet Solution for WD & SH 01 Nov 2022 31 Oct 2023 £20,000.00
Northgate now NEC Software Licence key for Extended Retail Discount NPS Ref:CH/108214-94/113 01 Jun 2022 31 May 2023 £950.00
Northgate now NEC Software Software Licences for ASSURE and Information at Work, Support & Maint. services 01 Jun 2022 01 Jun 2023 £28,000.00
Northgate now NEC Software NPS Revs Bens Citizen Access SaaS Modules etc. 01 Oct 2022 30 Sep 2023 £156,294.29
Northgate now NEC Software NPS Citizen Access Discretionary Housing Payment (CA-DHP) 01 Oct 2022 30 Sep 2023 £9,000.00
Northgate now NEC Software Support and Maintenance 2 x Oracle SE2 licences for Assure 04 Jun 2022 03 Jun 2023 £2,664.11
Northgate now NEC Software NPS Citizen Access - Discretionary Housing Payment (CA-DHP) 01 Sep 2022 31 Aug 2023 £6,750.00
Northgate now NEC Software NPS Application Programs for which the RDBA Service Revenue & Benefits 01 Apr 2022 31 Mar 2023 £44,418.72
Northgate now NEC Software NPS Information at work/document hub module 09 Feb 2023 08 Feb 2024 £1,500.00
Northgate now NEC Software Support & Maintenance South Hams and West Devon FINDSCHEME 01 Oct 2022 01 Sep 2023 £936.00
Northgate now NEC Software Support & Maintenance South Hams Single Sign on 30 Sep 2022 30 Sep 2024 £3,100.00
Northgate now NEC Software Support & Maintenance West Devon Single Sign on 30 Sep 2022 30 Sep 2024 £3,100.00
Northgate now NEC Software M3 Host Services for Landcharges 01 Nov 2020 31 Oct 2023 £20,000.00
Phoenix software KnowBe4 Security Awareness Training Add-on Subscription Diamond 501-1000 users 1 year 18 Jan 2022 18 Jan 2023 £6,708.39
Premier Solutions Service agreement for Ferry Toll System 01 Apr 2022 31 Mar 2023 £4,868.98
Proact IT UK Ltd Sys Track Cloud Terminer Server 31 Mar 2022 31 Mar 2023 £8,761.80
Phoenix software KnowBe4 Security Awareness Training Add-on Subscription Diamond 501-1000 users 1yr 18 Jan 2022 18 Jan 2023 £6,708.39
PDQ.com PDQ Inventory 08 Jan 2022 08 Jan 2023 £450.00
PDQ.com PDQ Deploy 08 Jan 2022 08 Jan 2023 £450.00
Real Asset Management Annual Renewal Software Series 4000 01 Apr 2022 31 Mar 2023 £3,185.72
Real Asset Management Inform & Package Membership 01 Jan 2023 31 Dec 2023 £995.00
Recite Me Cloud based accessibility software toolbar - 3 years 13 Mar 2020 31 Mar 2023 £12,000.00
Silktide Ltd Annual use of Silktide Monitor 01 Jun 2022 31 May 2023 £4,196.22
Socitm Inform + package for the period 1 Jan 23 to 31 Dec 23 01 Jan 2023 31 Dec 2023 £995.00
Softcat Blackberry Enterprise Mobility Suites - Enterprise Edition - Monthly Monthly £3,882.00
Softcat 12 Month 24x7 Support part replacement for HSA-1508 29 May 2022 28 May 2023 £3,600.00
Softcat Veeam Backup for Microsoft Office 365 26 Apr 2022 25 Apr 2023 £389.75
Software Box (Boxxe) 1 Year Renewal for 750 Eset Endpoint Anti-Virus 20 Jan 2022 20 Jan 2023 £2,497.50
Sprout Social Social media management tool 31 May 2022 31 May 2023 £4,268.14
Sunrise Sunrise Annual Support/Maintenance 22 Sep 2022 18 Sep 2023 £3,887.00
SureCloud Penetrating Testing ITHC internal & External 27 Oct 2022 27 Oct 2023 £9,450.00
The AV Group Council Chamber Audio & Visual Systems Support - Follaton 13 Jul 2022 12 Jul 2025 £3,000.00
The AV Group Council Chamber Audio & Visual Systems Support - Kilworthy 06 Jun 2020 06 Jun 2023 £3,000.00
Thomson Reuters Planning Cont & Their Enforce LL R21 (Order raised 21 Aug 17) Monthly £69.00
Trustmarque Oracle Database Standard edition 2 Named User Plus 1 year, software update licence and support 14 Dec 2022 14 Dec 2023 £5,016.60
Trustmarque Microsoft 365 and CALS 01 Sep 2022 31 Aug 2023 £141,000.00
Trustmarque Microsoft Teams Room Pro licence for 6 users 01 Dec 2022 30 Nov 2023 £1,914.00
Updata WAN connection for FH, KP and OKE - Quarterly charges 01 Jan 2022 01 Mar 2023 £4,650.00
Whitespace AllonMobile Licences 01 Jul 2022 30 Jun 2023 £4,650.00

Facilities Contracts

Query Answer
Office and Building Cleaning Service contract that is focused around office, commercial and building cleaning services 
Supplier/provider of the services: Devon Cleaning South Hams Ltd
Total annual spend: £62,202.40
Description of services provided: Office Cleaning
Number of sites the contract covers: 1 site
Contract start date: 01/04/2021
Contract expiry date: 31/03/2024
Contract duration: 3 years - then Tender process
Lift service and maintenance Service contract for lift service and maintenance
Supplier/provider of the services: Kone
Total annual spend: £3,400.00
Description of services provided: Service quarterly of 2 passenger lifts
Number of sites the contract covers: 1 site
Contract start date: 01/11/2022
Contract expiry date: 31/10/2025
Contract duration: 3 years
Food Service contract that is focused around catering services
  No contract in place
General waste services The organisation's primary general waste service contract
  Undertaken In-house. No contract in place
Laundry services Where clothes and linen can be washed and ironed 
Supplier/provider of the services: Johnsons Apprealmasters
Total annual spend: £1,837.13
Description of services provided: Provision of weekly replacement of roller towels and tea towels
Number of sites the contract covers: 1 site
Contract start date: 01/04/2011
Contract expiry date: N/A
Contract duration: 2 yearly rolling contract
Fire equipment services Providing fire safety equipment, servicing and risk assessments 
Supplier/provider of the services:

ADT: Fire and Extinguishers

Firewatch: Fire Risk Assessment

Total regular annual spend: £5,165
Annual Servicing: £5,115 (plus ad hoc spend: repairs over last 3 years: £4,053)
Fire Risk Assessment spend: £50
Description of services provided:

ADT: Providing and maintaining fire safety equipment

Firewatch: Fire Risk Assessment

Number of sites the contract covers:  3 sites
Contract start date:

ADT: 22/05/2020

Firewatch: No contract

Contract expiry date: ADT: 21/05/2024
Contract duration: ADT: 3 years + rollover
Contract: ADT: Quotes
HVAC Heating, ventilation and air conditioning 
Supplier/provider of the services:

Heating: KK Controls

Ventilation and air conditioning: Bartletts

Total regular annual spend:

£3,264.38

KK Controls: Annual Servicing: £1,150.00 (plus ad hoc spend: repairs over last 3 years: £17,505.24)

Bartletts: Annual Servicing: £2,114.38 (plus ad hoc spend: repairs over last 3 years: £4,170.57)

Description of services provided:

KK Controls: Providing and maintaining heating systems

Bartletts: Providing and maintaining ventilation and air conditioning systems

Number of sites the contract covers:

KK Controls: 1 site

Bartletts: 2 sites

Contract start date:

KK Controls: No fixed contract

Bartletts: 05/11/2017

Contract expiry date: Bartletts: 4th November each year
Contract duration: Bartletts: 1 year rolling contract
Contract: Bartletts: Quotes
Responsible Officer: Gavin Priest, Principal Building & Facilities Officer, 01803 861529, gavin.priest@swdevon.gov.uk

 

 

Waste Services for South Hams District Council

South Hams District Council and FCC Environment have mutually agreed that the contract for waste, recycling, street and toilet cleaning services has ended from the beginning of October 2022. From 3 October 2022, the council now operates these services in-house.

The Council holds information in relation to financial payments and contractual deductions to FCC, but has deemed that this information should not be disclosed pursuant to Regulation 12(5)(e) Commercial or industrial information of the Environmental Information Regulations 2004.

A Public Interest Test was undertaken to determine whether the information should be released and the conclusion of this can be found below:


Reasons for disclosure:

  • Disclosure of this information would promote general openness and transparency by the Council
  • Allow the public to understand the Council's decision-making processes
  • Allow the public and council tax payers to understand how finances are spent
  • Allow the public a better understanding in relation to the contract for Waste Collection and Recycling, Street Cleansing, Toilet Cleaning Service

Reasons for non-disclosure:

The public interest in not disclosing the information relating to financial payments and contractual deductions within the contract for Waste Collection and Recycling, Street Cleansing, Toilet Cleaning Service. The disclosure of this information will adversely affect the commercial interests of the Council at a time when Council resources are under pressure.

In order for Regulation 12(5)(e) to be applicable, the ICO states that a number of conditions must be met. These are:

  • Is the information commercial or industrial in nature?
  • Is the information subject to confidentiality provided by law? Is the confidentiality provided to protect a legitimate economic interest?
  • Would the confidentiality be adversely affected by disclosure?

Is the information commercial or industrial in nature?

The information is commercial in nature as it relates to the commercial activity relating to delivering a contract for Waste Collection and Recycling, Street Cleansing, Toilet Cleaning Service. This is a provision of goods and services. Releasing information relating to financial payments and contractual deductions within the contract would place these figures into the public domain.


Is the information subject to confidentiality provided by law and is the confidentiality provided to protect a legitimate economic interest?

The financial payments and contractual deductions within the contract were negotiated with the contractor on the understanding that they would remain confidential. The contract was signed between the two parties on this basis. This can be found under Schedule 12 3.4, Form 4: Commercially Sensitive Information, of the contract. This would have been the same for any company tendering for the contract. These tender competitions are extremely competitive, with extremely tight margins between being successful in winning a contract and not.

The information relating to financial payments and contractual deductions agreed between the contractor and council is neither trivial, nor in the public domain. The Council believe that it is subject to a common law duty of confidence in relation to the figures agreed during the competitive tender process.


Would the confidentiality be adversely affected by disclosure?

As the first three elements of this exception are established, the Council consider that it is inevitable that this element is also met. Disclosure of the truly confidential information into the public domain would inevitably harm the confidential nature of the information by making it publicly available. It would also harm the legitimate economic interests that have been identified.