Planning

☎ Calls to our Planning Team

☎ On average, calls to the Planning team are answered within 2 minutes, and most (75%) are answered within 7 minutes.

☎ Our busiest times are 9 to 10 a.m. and lunchtimes. If you can phone outside these times, you may not have to wait as long.

☎ To contact us using another method, please see our Contact Us page where you can send a message through to the team.

☎ To find out more about call times and how we're tackling this issue, please see Call Centre Information.

☎ If you are reporting ongoing unauthorised works to a protected tree outside of normal office hours, please call our Out of Hours Team on 01803 867034.