Pest control treatment for rats and mice is free of charge for domestic premises, as long as someone living there is receiving at least one of the benefits listed below:
Please note that you will need to provide evidence of your benefits, such as an award letter, when the technician visits you.
If you are not in receipt of any of the benefits listed above, you will need to contact a private pest control company.
The Councils' contractor is TerminixUK. Please visit their website for more information.
In order to protect customers and technicians, Terminix will contact you before visiting your property to check whether anyone in the house is classed as vulnerable or shielding, or if anyone has shown symptoms in the last seven days.
The technician will need to maintain a 2m social distance from people in the house, and will need access to hand washing facilities. They will be wearing Personal Protective Equipment (PPE) throughout the visit.
To report a dead animal, please use the button below:
If the pest problem is at a neighbouring property, or in a public place, please report it to our Customer Service team using the general enquiries form. We will then investigate the problem.