Contact our Teams
Direct your question to the appropriate team.
Report a problem
To tell us about problems with public toilets, fly tips, abandoned vehicles, litter bins, dog fouling, recycling banks and litter, please use Report It.
Council Tax
Enquiries about Council Tax, including discounts, exemptions and moving house. For Council Tax Reduction please use the button below.
Elections
For queries about elections, registering to vote or the electoral roll. To register to vote, please go to Gov.UK/register-to-vote
Housing Benefit
Enquiries about Housing Benefit. For universal credit enquiries, please contact the Department for Work and Pensions (DWP)
Council Tax Reduction
Queries about Council Tax Reduction. For Universal Credit enquiries, please contact the Department for Work and Pensions (DWP).
Parking
For enquiries about our car park locations and prices, using RingGo, parking permits and penalty charge notices.
Business Rates
Queries about business rates accounts, small business rate relief, moving premises, reliefs and exemptions
Planning
For enquiries about planning applications, conservation areas and listed buildings, and land charges.
Street Naming & Numbering
Use this form if you want to change your house name or enquire about naming or numbering a new or existing property or street.
Waste & Recycling
For enquiries about domestic waste and recycling collections, including clinical waste, assisted collections and bulky waste
Trade Waste & Recycling
For enquiries about trade waste and recycling collections, including new contracts, ordering sacks and bins and general queries.
Environmental Health
For enquiries about nuisance, housing standards, fuel bills, energy grants and loans, food hygiene and safety and registering a food business.
Homelessness
For enquiries about homelessness or the threat of homelessness, evictions, landlord disputes and mediation, fill out our form on Jigsaw.
Anything Else
If your enquiry is not about any of the options on this page, please use the button below to get your query to the right place.
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