Waste and Recycling
☎ On average, it takes 2 minutes for the Waste Team to answer a call. Most (75%) are answered within 7 minutes. ☎ Most calls take about 8 minutes to complete. ☎ Our busiest times are 9 to 10 a.m. and lunchtime. If you can phone outside these times, you may not have to wait as long. ☎ To contact us using another method, please see our Contact Us page where you can send a message through to the team. ☎ To find out more about call times and how we're tackling this issue, please see Call Centre Information.☎ Calls to our Waste Team
How Our Household Collections Work
Garden Waste Service
Waste and Recycling Service - Important Information
Report a Missed Domestic Waste Collection
Contact the Waste Team
Find my collection day
Need new sacks or a bin?
Recycling Box Stickers Request
Clinical, Sharps and Bulky Waste Collections
Community Composting
How Can I Recycle More?
Fly Tipping
Report an Issue With One of Our Recycling Banks
Other Information