South Hams District Council is holding a series of drop in sessions around the district for those who would like a little extra help using their online services.

The Council has had online services for Council Tax and Housing Benefit for some years now, and is keen to encourage people to use all of the self-serve options that are available to them.

As new Council Tax bills start to arrive, this is the perfect time to show residents just how useful the service can be.

Cllr Simon Wright, Executive Member for Customer First at South Hams District Council:  "From next week our residents will start to receive their Council Tax bills in the post.  We really would encourage everyone to use our online Council Tax system to manage their bill.  Once you have logged in you will find a list of frequently asked questions personalised with your information, such as your next payment, how much you owe and so on. You can see your payment history and apply for discounts and benefits.

"We know that not everyone is comfortable using these online systems, so we are providing these drop in sessions for anyone who would like to see how it works and get help logging on. 

"So if you know someone who might benefit for a bit of support from our officers with the online system please do encourage them to come along, and we will help them get set up on their own mobile phone, tablet or laptop."

Council Officers will be available in various locations on the days and times listed below. They can show you how to register, view your bill, manage your details and set up a direct debit.

Customers will need to bring along their mobile phone, tablet or laptop, and their council tax account number, which they can find on their bill.

DayDatePlaceTime
Thursday15 MarchStoke Fleming Village Hall9.00 - 10.00 a.m.
Thursday15 MarchModbury - Poundwell Meadow3.45 - 4.45 p.m.
Thursday15 MarchModbury - Long Park4.50 - 5.50 p.m.
Thursday15 MarchLoddiswell - Post Office Car Park12.30 - 1.45 p.m.
Thursday15 MarchBlackawton Village Hall10.45 - 12.00 noon
Thursday15 MarchAveton Gifford Village Hall Car Park2.00 - 3.00 p.m.
Thursday22 MarchFlavel Centre, Dartmouth4.00 - 7.00 p.m.
Monday26 MarchTownstal Community Partnership, Dartmouth6.00 - 8.00 p.m.
Wednesday28 MarchKingsbridge Library Foyer9.30 - 12.30 p.m.
Friday13 AprilWoolwell Centre10.00 - 12.30 p.m.
Saturday14 AprilTotnes Library9.30 - 12.30 p.m.
Tuesday17 AprilDartmouth Leisure Centre9.30 - 12.30 p.m.
Wednesday18 AprilOld School Community Centre, South Brent10.00 - 1.00 p.m.
Wednesday18 AprilWest Alvington Village Hall Car Park9.00 - 10.30 a.m.
Wednesday18 AprilMalborough Village Hall Car Park11.00 - 12.30 p.m.
Wednesday18 AprilThurlestone Village Stores Shop Car Park12.45 - 2.15 p.m.
Wednesday18 AprilBigbury-On-Sea Beach Car Park2.45 - 4.15 p.m.
Wednesday18 AprilKingston Fire Station/Yellands Park4.40 - 6.00 p.m.
Thursday19 AprilUgborough Square9.00 - 10.30 a.m.
Thursday19 AprilErmington Fawn's Close11.00 - 12.30 p.m.
Thursday19 AprilHolbeton Village Hall Car Park1.00 - 2.30 p.m.
Thursday19 AprilNoss Mayo Tennis Courts Car Park3.00 - 4.15 p.m.
Thursday19 AprilNewton Ferrers, Yealm Road4.30 - 5.45 p.m.
Saturday21 AprilWatermark Centre, Ivybridge10.00 - 12.30 p.m.
Monday23 AprilFlavel Centre, Dartmouth1.00 - 4.00 p.m.
Tuesday24 AprilSparkwell Village Hall Car Park9.00 - 10.30 a.m.
Tuesday24 AprilCornwood Villlage Hall/Square11.00 - 12.30 p.m.
Tuesday24 AprilLee Moor, Opposite Village Hall1.00 - 2.15 p.m.
Tuesday24 AprilWotter Methodist Church2.30 - 3.45 p.m.
Tuesday24 AprilBickleigh Church4.00 - 5.30 p.m.
Wednesday25 AprilWembury, Barton Close Car Park9.00 - 10.30 a.m.
Wednesday25 AprilBrixton, Steer Point Road11.00 - 12.30 p.m.
Wednesday25 AprilYealmpton, Rose and Crown Car Park1.00 - 2.30 p.m.

For a preview of how the online Council Tax System works, please see our short video below.