There have been reports of Council representatives knocking on doors and offering home energy improvements. The Council will not cold call for home improvements. Under the Energy Company Obligation (ECO) Help to Heat local flexible eligibility, energy suppliers/installers will be able offer grants, using the Council's eligibility criteria. This allows them to install fully funded or subsidised energy saving measures for households, which have been declared eligible by the Council. The Council do not provide the funding; it is provided by the Energy Companies. There are a number of installing companies who are contacting residents regarding the grants. The Council does not recommend or endorse any specific companies and residents are advised that eligibility under the scheme may not necessarily result in a full grant. If any company cold calls or of they claim they work for the Council in home improvements, please do not engage with them or allow them into your home.
Cold Callers Warning
There are a number of simple energy efficiency measures which can reduce fuel bills and conserve heat, giving you a warmer home. You may be able to get some financial help to make energy saving improvements to your home.
LEAP (Local Energy Advice Program) is a FREE energy and money saving advice service. LEAP can help you to save money and to keep your home warm and cosy.
LEAP offers a FREE in-home advice visit. The Home Energy Advisors can:
Call LEAP on 0800 060 7567 to book your free home visit or apply online at LEAP.
Under the Energy Company Obligation (ECO) Help to Heat local flexible eligibility, energy suppliers/installers will be able offer grants, using the Council's 
Statement of Intent [548.99KB]. This allows them to install fully funded or subsidised energy saving measures in premises, which have been declared eligible by the Council.
The Council do not provide the funding; it is provided by the Energy Companies.
There are a number of installing companies who are contacting residents regarding the grants. The Council does not recommend or endorse any specific companies and residents are advised that eligibility under the scheme may not necessarily result in a full grant.
The amount of grant depends on the type of measure along with the type of house.
If you have a general enquiry about energy efficiency, or want to know if there is help available to heat your home, you can complete our Energy Efficiency Enquiry form.
A member of our Environmental Health and Housing team will be able to assess your needs and provide further advice.
Click on the button below to complete the form:
Open the Energy Efficiency Enquiry Form
For advice on insulation, grants, energy use or even generating your own renewable energy, there are a number of local community energy groups in our area. Contact details can be found here.
