If neither your personal approach nor your letter resolves the problem, mediation may be a useful option to consider. It is a voluntary process in which trained mediators help you and your neighbour work together to reach a mutually acceptable solution. Mediation is useful because it helps neighbours to stay on good terms with each other. The mediation usually takes place on neutral ground and is carried out by trained mediators, who do not take sides. The process generally takes between one to two hours and everyone has a chance to speak without being interrupted

South Devon Mediation can be contacted on 0845 0502 326

Mediation UK, Alexander House, Telephone Avenue, Bristol, BS1 4BS. Telephone 0117 904 6661 or visit their website