False Alarm
If you have an intruder alarm, it can be set off accidentally. If this happens when you are out, you risk annoying your neighbours and paying the price if it has to be silenced by the Council. This can cost in the region of £500 for officer time, cost of calling out an alarm engineer and locksmith. By following these simple steps alarm owners can avoid annoying their neighbours and incurring unnecessary costs.
Sound Advice
The following should ensure your alarm only goes off when it should
- Ensure your alarm is installed by a qualified engineer.
- Look after your alarm and make sure it is maintained.
- Make sure your alarm has a cut out to stop it ringing for long periods. 20 minutes is considered a reasonable time. It should not be able to sound again until it is reset.
Key Holders
Even if you follow the above, your alarm could still be triggered by a fault or accidentally by a pet. It is therefore important to register key holders.
- We recommend two, as then we can be sure of contacting someone in the event of a problem.
- The key holders should know how to turn off and reset the alarm.
- The key holders should also be local.
Please print and complete the 
key holder register form and return it to us. Remember to let us know if you or the key holders move.
All information will be kept confidential and only used for the purpose of dealing with a sounding intruder alarm.
