I am self-employed, can I still claim?

If you are self-employed, you are entitled to apply for benefit in the same way as any other person. In order for us to work out your benefit we will need to see your latest accounts. If you do not have accounts, or you have been trading for less than a year, please ring the Benefit section on 01803 861234 for a self employed earnings form.

What happens if I can't pay all my rent?

If you are likely to suffer exceptional hardship as a result of us restricting your Housing Benefit, you can apply for Discretionary Housing Payments.

Can I appeal against the Rent Officer's decision?

If you are unhappy with the Rent Officer's valuation of your rent, you can appeal. Any appeal should be made in writing to the Council and we will then request the Rent Officer to arrange for your case to be reviewed. A different Rent Officer will undertake the review and decide whether the original decision is correct. If it is decided the rent is too low, you may be awarded more benefit. However, it may be decided that the rent is too high and your benefit may be reduced.

Can I appeal against the Council's decision?

Yes, if you are not happy with the way your benefit has been worked out you can ask us to look at your claim again. Any such request must be made in writing within one month of us sending our decision about your benefit.

See our How To Appeal leaflet for further help.

Can I find out how much Benefit I will get before I move into a property?

Yes, if you are going to be renting your home from a private landlord (not the Council or a Housing Association) your claim will be based upon Local Housing Allowance.  View our Local Housing Allowance page for more information and a means to calculate the amount of Benefit you will get.