- To deliver the Local Land Charges Search Service in a speedy and efficient manner.
- Ensure that your Local Land Charges search is accurate.
- To respond to search requests within the nationally agreed time-scale of 10 working days, we are currently returning searches within 4 working days.
- Reply to all correspondence and resolve any simple queries within 2 working days.
- Publish details about our performance.
- To provide a cost effective service to the community of the South Hams.
- Seek views about how we can improve our service.
Our Performance In 2009/10
Month |
% Issued in 10 Days |
% Issued in 6 Days |
Complaints |
April |
100 |
100 |
6 |
May |
100 |
100 |
Nil |
June |
100 |
100 |
Nil |
July |
100 |
100 |
Nil |
August |
100 |
100 |
Nil |
September |
100 |
100 |
Nil |
October |
100 |
100 |
Nil |
November |
100 |
100 |
Nil |
December |
100 |
100 |
Nil |
January |
100 |
100 |
Nil |
February |
28 |
28 |
Nil |
March |
8 |
1 |
Nil |
Total: |
86.30 |
85.75 |
Nil |
Please note SHDC introduced a new Land Charges system in February 2010 whcih resulted in an inability to respond to searches for 4 weeks
