The following information is available for you to view and is updated on a monthly basis:
Internet Service Standards
South Hams District Council aim to ensure that this website and its Online Services are available as much as possible 24 hours a day throughout the year.
However, on occasion it is necessary for us or our host to carry out essential maintenance to continue the improvements to the site and the services we provide. This may result in outages at which time the website and/or our Online Services will be unavailable.
If this occurs, a 'Planned Maintenance' notice will be posted on the site's homepage for your information if any work is scheduled.
Outside of these outages our target for availability is 99.9%.
Year |
Target Website Availability |
2004 |
99.9% |
2005 |
99.9% |
2006 |
99.9% |
2007 (to date) |
100% |
e-payments (electronic payments)
e-payments were introduced onto our website in April 2005 - we aim for 99.5% availability on this service
Year |
Target Website Availability
99.5% |
2007 (to date) |
98% |
ALL statistics are provided using NEDSTAT. Nedstat is a supplier of services and products for the measuring, reporting and analysing of website traffic.
Unique Visitors
*Unique Visitors to the South Hams Website:
Year |
Total for Year |
Daily Average |
2004 |
47,214 |
129 |
2005 |
109,047 |
299 |
2006 |
206,792 |
567 |
2007 (to date) |
173,455 |
635 |
Last Month |
Total for Month |
Daily Average |
September 2007 |
19,165 |
639 |
Page Views
Year |
Total for Year |
Pages Viewed Per Day |
2004 |
188,490 |
515 |
2005 |
625,000 |
1,712 |
2006 |
1,112,757 |
3,049 |
2007 (to date) |
1,126,367 |
4,126 |
Last Month |
Total for Month |
Pages Viewed Per Day |
September 2007 |
119,695 |
3,990 |
NOTE: According to IFABC Global Web Standards, a Page Impression is a "file or a combination of files sent to a user as a result of that user's request being received by the server." In effect, one request by a valid User should result in one Page Impression being counted.
*According to IFABC Global Web Standards, a Unique Visitor (User) is an "IP address plus a further identifier. Sites may use User Agent, Cookie and/or Registration ID." Note that where users are allocated IP addresses dynamically (for example by dial-up Internet Service Providers), this definition may overstate or understate the real number of individual Users concerned. A Unique User is at a minimum an IP address + the Browser ID with a unique address entering a website by any page and is counted once for the given period. The number of Unique Users is an indicator of a website's audience or reach.
