The Freedom of Information Act 2000 (FOI) gives you certain rights of access to
recorded information held by the council.
South Hams District Council recognises the importance of the Act for public services
to promote accountability and openness. We are committed to meeting our responsibities under the Act.
View our Freedom of Information Policy
More comprehensive details are available
at the Freedom of Information website on the link below:
How do I make a request?
Your request must be in writing giving your name and address for correspondence.
You should also describe the information you want in order that we can locate it. You may email us your
request to us but it may be necessary for us to have a postal address in order to provide the requested
information. In some cases we may need to contact you to discuss your request with you before we can
provide the information.
Should you wish to use our online FOI form to make your request
it is available here. Please download, complete and return to the address below.
Alternatively you can send your written request to :
Customer Services
South
Hams District Council
Follaton House
Plymouth Road
Totnes
Devon
TQ9
5NE
The Council must take no more than 20 working days to deal with your request.
What if I want to see information that you hold about me?
Personal
information (information about a living individual) will be treated as a request under the Data
Protection
Act 1998.
You are not entitled to obtain personal information relating
to another living person.
What if I am dissatisfied with the
Council's response?
If you feel your request has not been dealt with properly or you have not received
information to which you are entitles you may make a complaint to us.
Your complaint will be dealt with in accordance with our complaints
procedure
If you are still not satisfied after using this procedure you make a complaint to
the Information Commissioner who is responsible for enforcing FOI.
FOI/EIR ( Complaints Resolution )
Wycliffe House
Water
Lane
Wilmslow
Cheshire
SK9 5AAF
