The aim of this section of the Web Site is to give you, the customer, up to date information at your fingertips on the Service that we provide, and hopefully answer any questions that you may have.

If you require information or help, please do not hesitate to contact the Business Rates Section, where our staff will be willing and able to assist.

If you have any feedback on this site or our service, then we would welcome your comments, be they positive or negative, or just suggestions of how you feel we can improve our service.

You can contact the section in any of the following ways:

Email: rev.bens@southhams.gov.uk

By telephone on: 01803 861234, and ask for the Business Rates Section

By post or in person to:

The Business Rates Section
Follaton House
Plymouth Road
Totnes
Devon. TQ9 5NE

If you are coming in to the office please consider ringing first to make an appointment. This will avoid you having to wait during busy times. The offices are open between 8:30am and 5:00pm Monday to Thursday, and 8:30am to 4:30pm on a Friday.

When contacting us, please always remember to give your name, the business address your question relates to, and your account number if you have one (an eight digit number starting with a 9), or property reference (an 11 digit number).