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Contact Us

Details of how to phone, write and e-mail or visit us.


We try very hard to provide high quality services to everyone who lives, works and visits our District. You are in the best position to judge how we are doing and let us know and if, by any chance, some thing goes wrong we want to know about it.

The easiest way to do this is by using the 'Tell Us Online' Form.

On this you may ask us a question, provide feedback on an issue, report a problem or make a complaint.

By Telephone - 01803 861234

Please contact our Customer Services Team.

Lines are open from 08:30 until 17:00 on weekdays.

If you have an emergency outside these hours, please call 01803 867034 to access our managed service.

By E-mail

The e-mail address of our customer services team is:

In Writing

Our Postal address is:

South Hams District Council
Follaton House
Plymouth Road

If you use the DX service, our routing number is 300050 TOTNES 2

Visit Us

Please visit the how to find our offices page for detailed information.

Our offices are open from 09:00 until 17.00 weekdays.

The Cash Office for making payments is open form 09.00 until 17.00.